На работу ЕМС.
Т.к. ветка длинная, скину
на неё ссылку.
Пойду туда писать. Моя посылка валяется в офисе ЕМС уже третий день. Они даже не позвонили.
Понравилось вот такое заявление:
EMS имеет аккредитацию при ООН. Штаб-квартира расположена в г. Берн (Швейцария).
Думаю можно написать все жалобы на работу российского EMS по следующему адресу (на английском языке):
EMS.Unit ([email protected])Вот что я написала
Текст на ингрише
Audit of Russian EMS.
Good day!
I'm writing to you to require an audit of Russian EMS. During december 2010 - january 2011 there are great problems with international mail. And EMS takes almost no responsibility for the delays.
My package number is EE462749792CN, and it has been sent at 8th of december 2010. Today is 13th of january 2011 and the package has not yet been delivered.
I'm also disappointed by the regional branches of EMS - they have a great loss of control. Seems like no troubles with a great amount of parcels during new year makes them somehow intensify delivery and extend working time. Actually, in Krasnoyarsk (Siberia) all the delivery runs from mon. to fri. 9 AM to 5 PM. That's a problem because there is NO delivery during weekend days (though offices still work through 3 PM).
I also require to lay fine on Russian EMS or to take any other punitive measures, because the situation happens EVERY year with NO significant differences and no changes have been made to prevent such situation.
Sincerely,
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